This is to certify thatHaving Difficult ConversationsThis 2-day workshop provides participants a comprehensive framework for analysing, preparing, and initiating conversations, while also providing strategies for maintaining focus and reaching mutual agreements on actionable steps.Dated: June 21, 20246556cc78-b46c-42d7-b8e6-c30bac6cc518Professional Skills:Professional SkillsHaving Difficult ConversationsChing Ying Qinghas successfully completed
This is to certify that
Having Difficult Conversations
This 2-day workshop provides participants a comprehensive framework for analysing, preparing, and initiating conversations, while also providing strategies for maintaining focus and reaching mutual agreements on actionable steps.
Dated: June 21, 2024
6556cc78-b46c-42d7-b8e6-c30bac6cc518
Professional Skills:
Professional Skills
Having Difficult Conversations
Ching Ying Qing
has successfully completed
Ching Ying Qing
This 2-day workshop provides participants a comprehensive framework for analysing, preparing, and initiating conversations, while also providing strategies for maintaining focus and reaching mutual agreements on actionable steps.
Skills/Knowledge
- Understanding difficult conversations
- Planning your difficult conversation
- Opening your difficult conversation
- Problem-solving and agreeing actions
Issued on
21 June 2024
Expires on
Does not expire